Invoices

You will receive an invoice in the Billing section of your Cloudflare account when you:

• Change your Cloudflare plan type.
• Upgrade or downgrade to or from a paid plan.
• Add a new domain to a Cloudflare account.
• Turn on or renew a subscription or add-on service.

For any historical invoices not included in the Billing section, contact Cloudflare support.

Note

Enterprise customers receive invoices directly from the Cloudflare accounting team.

Turn on invoice emails from Cloudflare

To receive invoice emails when you add or remove subscriptions from your account:

1. In the Cloudflare dashboard, go to the Billing page.

   Go to Billing

2. Select Invoices and documents.

3. From Billing email preferences, turn on invoice emails.

After you turn on invoice emails, you will receive invoices via email:

• Within one business day of initial setup.
• Every month at the end of your billing period.
• Within one business day for all new purchases.

Download invoice

1. In the Cloudflare dashboard, go to the Billing page.

   Go to Billing

2. Select Invoices and documents.

3. Find the invoice you want to download and select the download icon next to the invoice number.

Note

Invoices cannot be regenerated after they are issued. Any pending billing updates or changes will appear in the next month's invoice.

Billing cycles

Monthly and annual billing subscriptions run on different billing cycles.

The first monthly purchase on a Cloudflare account sets the billing date for the following monthly subscriptions. The same behavior occurs for annual subscriptions.

You can have two different billing cycles on your account, one for a monthly subscription and another for an annual subscription.

Related resources

• How Cloudflare billing works — How to read your invoice
• Pay an outstanding balance — Resolve unpaid invoices
• Update billing information — Change your billing email for invoice delivery